Coronavirus – Visitor Update

Updated: 19/03/20

Covid-19 (Coronavirus) : Visitor Notice

Given the extreme concerns and potential threat of Covid-19 (Coronavirus) to residents and staff at Warren Park, we ask that you please refrain from visiting your relatives at this current time.

In exceptional/compassionate circumstances and at the discretion of the Home Manager, a visit may be considered and we would request that you make direct contact with our Home Manager Margaret, in this situation.

Unfortunately, many care providers and hospitals are having to take this unprecedented action, given the increased vulnerability to our residents, who remain our top priority. The age category of our residents, many of whom are living with underlying health conditions, puts our residents at the greatest risk should they contract the virus.

As an additional measure and to keep footfall to a minimum, this restriction will also be extended to all non urgent, external contractors and delivery drivers, who will be required to leave items at the door for us, until the health risk to our residents is reduced.

All healthcare professionals visits from doctors, community matrons etc will not be restricted

We have not taken this decision lightly and I do hope you will understand the reason for these actions.

As some of you will already be aware, we do use services like Skype and FaceTime as a way of allowing residents to stay in touch with loved ones who aren’t able to visit, either due to distance or health conditions, and we would hope to utilise this facility for anybody who might want to use it as a way of maintaining contact with relatives during this time.

To ensure that we stay in touch, we are requesting that all families nominate one member for us to provide a verbal update to on a daily basis. We will do this by making a call at a convenient time. If however a more regular update was required, this will be done by a member of the nursing staff.

If you could please contact Lisa (on 932 2300 or lisa@warrenpark.co.uk) to advise us of the nominated person and their preferred number, should this be different to what we hold on our records it would be appreciated.

Please be advised that this status could change at any time based on the guidance provided by Public Health England. We will endeavour to keep you informed as soon as possible if the situation changes.

We are monitoring the situation daily and will provide further updates.

Thank you for your patience and understanding.